I did not look at the apt. Before renting the unit even at the insistent of the leasing agent. I saw the model and assumed the unit would be in the same condition. It was not smelled very bad from pets and it cigarettes. Had a cracked toilet bowl.
I complained and the management team came out to look and they agreed something had to get done. Toilet tank was changed to a larger size because I am over 6' tall. Then the second floor units hot water tank leaked on top if mine and had no hot water they took care of it in a few hours the carpet was cleaned and a air scrubber was used for 24 hrs. Air quality is 80% better going to see if we can make it 100% clean. So far I am Happy Happy Happy.
Palm Chaparral is an amazing property that is well maintained and the staff are extremely professional.
I highly recommend this property to anyone looking for peace and quiet. Stunning views and expert management.
My moving experience was filled with many challenges and required a lot of coordination and effort to ensure a major move within three weeks. I wouldn't have been able to get through it all without the amazing support and responsiveness of Palm Chaparral's great team in the leasing office. I especially want to thank Ashley Silva who's professionalism, communication and commitment to working with me made a BIG difference. It is obvious there is a commitment to excellence in responding to the needs of the residents by the entire staff. My parents are new residents and they have been received very well. We are looking forward to making Palm Chaparral our new home. Thank you.